Skip to content

OUR TERMS & CONDITIONS

Please remember that the Centre is funded and remains open only as a result of the payments made by our students.

  • ENROLMENT. We run a 3-term year and they begin in September/October, January and April. Upon enrolment, you are signing up for the academic year.
  • FEES.  Fees are to be paid by bank transfer or cash. Classes are invoiced for the first term at the beginning of the academic year and thereafter towards the end of each full term (three times a year). Invoices are to be paid in full at the beginning of each term.
  • CANCELLATION NOTICE.  If you need to cancel the course through unforeseen circumstances, you must do so before the beginning of term by giving one month’s notice in the term prior. If you cancel a private lesson with less than 24 hours notice, you will be charged in full.
  • ABSENCE. If you cannot come to class due to illness, or for personal or professional reasons, we are unable to offer a refund or reduction in fees. However, teachers are happy to give out materials that were used in class and to provide work if you miss a class.
  • OFF SITE TRIPS. During the year, the Language Centre offers a number of off-site trips as part of its cultural programme. These visits are open to all our students. As they are a chance for our English Language students to practise English, we consider them as an alternative to the class. 
  • COURSE CANCELLATION.  If there are not enough students to make a group class, a minimum of five, we may have to cancel the course. If this happens, you will receive a full refund for any classes which we cannot provide.
  • TEACHER ABSENCE.  If the teacher is absent, we will try to offer you a catch-up lesson at another time or give you a refund.

It is necessary to put the above rules in place, in order that our teachers and staff are paid, and that this Language Centre at the Defence Academy remains viable for the benefit of all our International Families.  We exist to provide a service for our community, and your patronage and co-operation is much appreciated.

Chief Administrative Officer